FAQ

I put the wrong shipping address. Can I change this?
We ship to the address provided at the time of purchase. The Fourth cannot ensure an address change after this point.
However, please e-mail us right away at thefourthapparel@gmail.com, (within a 24 hour period) with the updated address. We will do our best to make this change.
If the change is not made and the address is invalid, it will be returned to us. Once it arrives we will reach out to the customer about reshipment

 

When will my order arrive? Will I be able to track it?
Delivery times are not guaranteed and vary. Please allow 2-3 days for order processing and shipping. If we anticipate a longer leadtime, it will be noted in the item description. You will receive a confirmation email with tracking to follow along once your order is ready to ship.

 

Why did I not receive a confirmation e-mail?
You should receive an e-mail confirming your order shortly after you have placed it. If you do not receive that e-mail, please check your spam folder and see if you can locate it. Otherwise, you may have input your e-mail address incorrectly. You will need to contact us with the corrected e-mail.
This is especially important because if you have not received the order confirmation e-mail you also will not receive the e-mail with your shipment notification and tracking information.


I just placed an order. Can I change the size or design? Can I add a t-shirt to my order?
We cannot edit an order once it has been placed. You will need to go through the exchange process, or place a new order.


When will a certain design be restocked? Do you have a mailing list?
Join our mailing list and follow our social media channels to keep up on restocking:

https://instagram.com/thefourthapparel
https://twitter.com/FourthApparel
https://facebook.com/TheFourthApparel


I have a question about sizing. How do your t-shirts, etc fit?
Please refer to our size chart- https://thefourthapparel.com/pages/size-charts


The website won’t let me check out. I keep getting an error page. What do I do?
We recommend waiting and trying again later. If the problem persists, try signing up with a paypal account and checking out that way. You may also try changing your browser or ordering from a mobile device. These solutions have worked for others with similar check out issues. Should the problem persist, please e-mail us.

If you have any further questions not address here, please email: thefourthapparel@gmail.com